Refund policy

Last updated: June 2026

At IronVX, customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a return within 30 days of receiving your order.

Eligibility for Returns

To qualify for a return:
• The product must be returned within 30 days of delivery.
• The product must be in its original condition.
• All accessories, packaging, manuals, and included components must be returned.
• The product must not show excessive wear, misuse, or damage.

Non-Returnable Items
• Gift cards
• Digital products
• Downloadable software
• Customized or personalized products

Refund Process

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to the original payment method within 5–10 business days.

Return Shipping

Customers are responsible for return shipping costs unless the item was received damaged or defective.

Damaged or Defective Products

If your order arrives damaged or defective, please contact us within 7 days of delivery with photos of the issue.

Contact
Email: info@ironvx.com
Website: https://ironvx.com