Frequently Asked Questions

Verified information about IronVX One, ordering, shipping, returns and support.

Product and pricing

Which IronVX One models are available?
IronVX One is currently listed in Standard and Pro configurations, with Black and Gray color options.

What are the current prices?
Standard is listed at $799 USD and Pro is listed at $999 USD. The selected variant and final price are shown before checkout.

What is the technical difference between Standard and Pro?
Only confirmed details published on the product page should be relied upon. For a configuration-specific question that is not shown on the product page, contact info@ironvx.com before ordering.

Does the purchase include a required monthly subscription?
No subscription product is currently added to the IronVX One purchase in this store. Any optional third-party service would be shown separately before purchase.

Shipping and delivery

Where do you ship?
Available destinations are determined by the shipping options offered at checkout.

How much does shipping cost and how long will it take?
The available shipping method, final charge and estimated delivery window are shown at checkout after the delivery address is entered.

Will I receive tracking?
Tracking information is provided after dispatch when tracking is available from the carrier.

Are import duties included?
International customers may be responsible for customs duties, import taxes, brokerage charges or local fees unless checkout clearly states otherwise.

Returns and support

Can I request a return?
Eligible products may be returned within 30 days of delivery, subject to the conditions in the Refund Policy.

How do I contact support?
Email info@ironvx.com. Include your order number for order-related requests.